Privacy Policy for c7777

Welcome to c7777. This Privacy Policy describes how c7777 ("we", "us", "our", "the Platform") collects, uses, stores, shares, and protects the personal data of individuals ("you", "your", "the Player", "the User") who access or use the c7777 online gaming platform available at c7777.cam.

c7777 is committed to protecting your privacy and handling your personal information with transparency, care, and in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).

By registering an account on c7777, accessing the platform, or using any of our services — including live casino games, slot games, bingo, fishing games, and sports betting — you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

If you do not agree with any part of this Privacy Policy, please discontinue use of the c7777 platform immediately and contact our support team to request account closure.

c7777 acts as the Personal Information Controller (PIC) in respect of the personal data collected through the c7777.cam platform, as defined under the Data Privacy Act of 2012. As the PIC, c7777 determines the purposes for which, and the means by which, your personal data is processed.

In cases where c7777 engages third-party service providers — such as payment processors, identity verification partners, or cloud infrastructure providers — to process personal data on its behalf, those parties act as Personal Information Processors (PIPs) and are contractually obligated to handle your data only in accordance with c7777's documented instructions and applicable Philippine data privacy law.

For all data privacy matters, enquiries, and rights requests, you may contact the c7777 Data Privacy Officer (DPO) directly at: [email protected]

c7777 collects personal data across several categories, each of which is necessary for a specific and legitimate purpose. The categories of personal data we collect are as follows:

Identity & Contact Data

• Full legal name as appearing on a valid Philippine government-issued ID
• Date of birth (used to verify the 21+ age requirement)
• Gender (optional, for personalisation purposes)
• Registered email address
• Active Philippine mobile number
• Residential address (for KYC compliance purposes)

Identity Verification (KYC) Data

• Scanned or photographed copy of a valid government-issued ID (e.g., Philippine passport, driver's licence, UMID, SSS card, PhilSys national ID)
• Selfie photograph for facial comparison against your submitted ID
• Additional supporting documents if requested during enhanced due diligence

Financial & Transaction Data

• Registered GCash mobile number, Maya account, or bank account details used for deposits and withdrawals
• Deposit and withdrawal transaction history on the c7777 platform
• Payment method type and reference numbers for individual transactions

Gaming Activity Data

• Bet history, game session logs, win/loss records, and bonus usage records
• Preferred game categories and session duration data
• Responsible gaming tool settings (deposit limits, session alerts, self-exclusion status)

Technical & Device Data

• IP address and approximate geolocation (city/region level)
• Device type, operating system, and browser type and version
• Platform login timestamps and session activity logs
• Cookies and similar tracking technologies (see Section 8)

Communications Data

• Records of live chat conversations with c7777 customer support agents
• Email correspondence between you and the c7777 support or compliance teams
• Feedback, survey responses, and complaint submissions

c7777 collects your personal data through the following channels:

• Direct registration: When you create a c7777 account, you voluntarily provide your name, mobile number, email address, date of birth, and payment method details.
• KYC submission: When you submit identity documents as part of the account verification process — either at registration or before processing a first withdrawal.
• Platform usage: Automatically as you use the c7777 platform, including when you place bets, play games, navigate between pages, and interact with the interface.
• Payment processing: When you initiate a deposit or withdrawal, transaction-level data is shared between your payment provider (GCash, Maya, BPI, etc.) and c7777's payment processing systems.
• Customer support interactions: When you contact c7777 via live chat or email, we retain records of those interactions to resolve your query and improve our service quality.
• Cookies and device signals: Through browser cookies, local storage, and similar technologies that record your device characteristics and browsing behaviour within the c7777 platform environment.

c7777 processes your personal data only where a lawful basis exists under the Data Privacy Act of 2012. The table below summarises the primary purposes of processing and the corresponding legal basis for each:

Where c7777 relies on consent as the legal basis for processing (such as for marketing communications or optional personalisation features), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw consent, contact us at [email protected] or use the communication preference settings within your account dashboard.

c7777 retains personal data only for as long as it is necessary to fulfil the purpose for which it was collected, or as required by applicable law, whichever is longer. The following general retention guidelines apply:

• Active account data: Retained for the full duration of your active account relationship with c7777, plus a minimum of five (5) years following account closure, as required for AML record-keeping obligations under Philippine law.
• KYC and identity documents: Retained for a minimum of five (5) years from the date of submission or account closure, in accordance with PAGCOR and AMLC (Anti-Money Laundering Council) record retention requirements.
• Transaction records: Deposit and withdrawal records are retained for a minimum of five (5) years as required under applicable financial regulations.
• Customer support communications: Retained for three (3) years from the date of the last interaction, to support dispute resolution and quality assurance purposes.
• Marketing consent records: Retained for the duration of your active marketing subscription and for three (3) years thereafter as evidence of consent.
• Technical logs and device data: Session logs and IP address records are retained for up to twelve (12) months for fraud detection, security monitoring, and regulatory compliance purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification, in accordance with c7777's internal data disposal procedures.

c7777 does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. Your data is shared with external parties only in the following limited and specific circumstances:

• Payment processors: Your payment account details and transaction data are shared with your chosen payment provider (GCash, Maya, GrabPay, BPI, BDO, Metrobank, or CLiQQ) solely to the extent required to complete your requested deposit or withdrawal. These providers operate under their own privacy policies and terms of service.
• KYC and identity verification partners: Where c7777 uses a third-party identity verification service, your submitted ID documents and selfie photograph may be processed by that service provider acting as a Personal Information Processor under contract with c7777.
• Cloud infrastructure and hosting providers: c7777's platform data is hosted on secure cloud infrastructure. Our infrastructure partners process data only in accordance with c7777's documented instructions and applicable data protection agreements.
• Regulatory and law enforcement authorities: c7777 is required by Philippine law to disclose certain player data and transaction records to the Anti-Money Laundering Council (AMLC), PAGCOR, the Bureau of Internal Revenue (BIR), the National Privacy Commission (NPC), and law enforcement agencies upon receipt of a lawful order, warrant, or regulatory directive. c7777 will only comply with requests that meet the legal threshold required under Philippine law.
• Legal and professional advisers: In the context of legal proceedings, regulatory investigations, or professional advice, c7777 may share relevant data with its lawyers, auditors, or compliance consultants, subject to professional confidentiality obligations.

c7777 uses cookies and similar browser-based tracking technologies to operate the platform effectively, maintain your login session, prevent fraud, and understand how players interact with the platform. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the platform to function. These include your session authentication token, CSRF protection tokens, and preference cookies that remember your language and display settings. These cookies cannot be disabled without breaking core platform functionality.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players navigate and use the c7777 platform. This helps us identify areas for improvement and optimise the gaming experience. No individually identifiable data is extracted from analytics cookies.
• Security Cookies: Used to detect and prevent fraudulent logins, account takeover attempts, and unusual session behaviour. These cookies are essential for protecting your account.
• Functional Cookies: Remember your preferences — such as your last-played game category, deposit amount, or responsible gaming setting selections — to personalise your experience during future visits.

Most modern browsers allow you to manage cookie preferences through the browser settings menu. You may choose to block or delete non-essential cookies at any time. Please note that blocking strictly necessary cookies may prevent you from logging in to or using core features of the c7777 platform.

c7777 does not use third-party advertising or retargeting cookies. We do not permit third-party ad networks to place tracking technologies on the c7777 platform.

c7777 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our key security controls include:

• Transport encryption: All data transmitted between your browser or app and the c7777 servers is encrypted using TLS 1.2 or higher (256-bit SSL).
• Data at rest encryption: Sensitive personal data and financial records stored in c7777's databases are encrypted at rest using AES-256 encryption.
• Access controls: Access to player personal data within c7777's internal systems is strictly limited to authorised personnel who require it for their specific operational role. Role-based access control (RBAC) is enforced across all internal systems.
• Two-factor authentication (2FA): Available to all players for their c7777 account login, and mandatory for all c7777 internal staff accessing player data systems.
• Penetration testing and vulnerability assessments: c7777's platform infrastructure undergoes regular independent security testing to identify and remediate vulnerabilities before they can be exploited.
• Audit logging: All access to player personal data by c7777 internal personnel is logged and subject to periodic review by the compliance team.

While c7777 takes all reasonable and practicable steps to secure your data, no online platform can guarantee absolute security against all possible threats. You play a role in keeping your account safe — please use a strong, unique password for your c7777 account and never share your login credentials with anyone.

As a data subject under the Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by c7777:

• Right to be Informed: You have the right to be told what personal data c7777 holds about you, the purposes for which it is being processed, and the parties with whom it is shared. This Privacy Policy fulfils that obligation.
• Right to Access: You may request a copy of the personal data c7777 holds about you at any time. We will provide this within 15 business days of a verified request.
• Right to Correction/Rectification: If any personal data we hold about you is inaccurate or out of date, you have the right to request its correction. Basic profile details (email, mobile number) can be updated through your account settings; other corrections can be requested via our support team.
• Right to Erasure or Blocking: You may request the deletion or blocking of your personal data where: (a) it is no longer necessary for the purpose it was collected; (b) you withdraw consent and there is no other lawful basis for processing; or (c) the data was collected unlawfully. Note that certain data must be retained to fulfil legal obligations (e.g., AML record-keeping) and cannot be erased on request.
• Right to Object: You have the right to object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interest, by notifying us at [email protected].
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format for transfer to another service provider, where technically feasible.
• Right to Damages: If you have suffered damages as a result of inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorised use of your personal data by c7777, you may be entitled to compensation in accordance with the Data Privacy Act of 2012.

To exercise any of these rights, please contact the c7777 Data Privacy Officer at [email protected]. We will acknowledge your request within three (3) business days and aim to resolve it within fifteen (15) business days. We may need to verify your identity before processing your request.

c7777 strictly prohibits the registration and participation of individuals under the age of 21. The platform is designed and intended exclusively for adults of legal gaming age under applicable Philippine regulations.

c7777 does not knowingly collect personal data from anyone under the age of 21. Age verification is performed as a mandatory step during the KYC process. Where c7777 has reasonable grounds to believe that a registered account belongs to a person under 21 years of age, the account will be immediately suspended and all associated data will be reviewed in accordance with our safeguarding obligations.

If you are a parent or guardian and believe that your child under the age of 21 has accessed or registered on the c7777 platform, please contact us immediately at [email protected]. We will take immediate action to close the account and securely delete any personal data collected in connection with it.

We strongly encourage parents and guardians to make use of device-level parental controls to prevent minors from accessing online gaming platforms.

In the course of operating the c7777 platform, certain personal data may be transferred to, stored in, or processed in countries or territories outside of the Philippines — for example, where c7777 uses cloud infrastructure hosted in regional data centres, or where a third-party service provider (such as a KYC verification platform) operates from a jurisdiction other than the Philippines.

Where such cross-border transfers occur, c7777 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to or exceeding that required by the Data Privacy Act of 2012. These safeguards may include:

• Data transfer agreements incorporating the standard contractual clauses recognised by the National Privacy Commission of the Philippines
• Transfers to jurisdictions that have been assessed to provide an adequate level of data protection
• Binding corporate rules or equivalent intra-group data transfer frameworks where applicable

You may request further information about the specific safeguards in place for any particular cross-border transfer by contacting our Data Privacy Officer at support@c7777. cam.

c7777 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, platform features, or our internal data handling practices. When material changes are made, we will notify registered players through one or more of the following channels:

• A prominent notice displayed on the c7777 platform upon your next login
• An email notification sent to your registered email address
• An SMS notification sent to your registered Philippine mobile number

The "Last Updated" date at the top of this Privacy Policy will always reflect the date on which the most recent revision took effect. We encourage you to review this Privacy Policy periodically to stay informed about how c7777 protects your personal data.

Your continued use of the c7777 platform following notification of a material change to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the amended Privacy Policy, you should discontinue use of the platform and contact us to request account closure.

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by c7777, please contact our Data Privacy Officer using the details below:

• Data Privacy Officer, c7777
• Email: [email protected]
• Platform: c7777.cam
• Service Hours: Monday to Sunday, 8:00 AM – 10:00 PM (Philippine Standard Time)

We aim to acknowledge all privacy-related enquiries within three (3) business days and to provide a substantive response within fifteen (15) business days. If your matter is complex or involves a large volume of data, we will keep you informed of the expected resolution timeline.

If you are not satisfied with c7777's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the government body responsible for administering and enforcing the Data Privacy Act of 2012.